Good practice – accessing GP appointments
What matters to you?
Tell us about your experiences of accessing appointments at your GP practice for a chance to win £25 high street vouchers.
The most common issue people talk to us about is getting access to their GP.
We hear very different experiences from users:
‘Quick and easy to book appointments’
‘It is becoming very difficult to obtain a GP appointment. Bad enough if you are prepared to see any doctor (often 2-3 days) but if you wish to see a particular doctor it can be 3 weeks.’
We know that different practices have different approaches to accessing appointments so we want to hear what you think good practice is.
Complete our short survey and help us gather the information we need to make GP services better – you could win £25 too.
New – young voices fund
Later this week we will be launching a small grant fund for charities and community groups working with children and young people.
We want to hear about children and young people’s experiences of health and social care. The funding will be available to support engagement activities to gather children and young people’s views. Or to fund a small project that responds to an issue they have already highlighted.
Talk to Healthwatch
Meet our Healthwatch team, get help finding information on health and social care services and tell us your experiences and views of local services:
Wednesday 6 March from 11am to 2pm at Quadrant, North Tyneside Council
Wednesday 13 March from 11am to 1pm at Wallsend Library
Tuesday 19 March from 10am to 1pm at John Willie Samms Centre, Dudley
We will also be at the Diabetes Awareness Workshop and ‘Meeting people – changing lives’ – see more below.
And we are meeting with groups from Balliol Youth and Community Centre in Longbenton, Norfolk Court and Mews and PROPS craft group.
News from the Care Quality Commission
North East people regret not raising concerns about their care
Share your experience of care, on behalf of yourself or a family member, at www.cqc.org.uk/sye
- New Prospects – supported living services – rated outstanding
Read the report
Give your feedback on New Prospects
- Park Road Dental Practice – focused inspection report
Give your feedback on Park Road Dental Practice
Living with and beyond cancer training
This training is intended to raise awareness of the Living With & Beyond Cancer agenda and provide you with the knowledge and skills to support people affected by cancer:
- Friday 15 March from 12.30 to 4pm at the Linskill Centre
This event will be facilitated by the Northumbria Healthcare NHS Foundation Trust Living With & Beyond Cancer Team, CRUK and Age UK North Tyneside.
If you would like to attend please contact Donna Sample by Friday 8 March 2019 email firstname.lastname@example.org or call 0191 293 1144.
Learning from LeDeR
Find out what we are learning from the Learning Disability Mortality Reviews, how things are improving in North Tyneside and how you and the people you care for can be supported to live well:
- Wednesday 6 March from 9.30am to 1.30pm at The Riverside Centre
- Wednesday 15 March from 9.30am to 1.30pm at the Langdale Centre
- Wednesday 27 March from 1 to 5pm at White Swan Centre, Killingworth – for people with learning disabilities and families
Download information on the topics for each session
To book a place contact North Tyneside CCG on 0191 293 1140 or CLDT on 0191 643 7885
Meeting people – changing lives
Meet local charities that are changing people’s lives at this free event. Look out for our Healthwatch stall:
- Saturday 16 March from 10am to 4pm at White Swan Centre, Killingworth
Diabetes Awareness workshop
Interactive workshop for organisations that are keen to explore ways in which they can raise awareness of diabetes and prevention in their local communities. Arranged by VODA with North Tyneside Public Health and Diabetes UK:
- Tuesday 5 April from 1 to 3pm
Free activities – National Disabled Access Day
Tyne and Wear Musuems invite you to events, activities and offers from British Sign Language tours to discounted entrance fees:
- Saturday 16 March at The Discovery Museum and GNM:Hancock
Health and social care news
Give feedback on neurological services
The Neurological Alliance is asking people to take part in a patient experience survey. The results will be used to campaign for improvements to neurological services. A report with findings and recommendations will be published in summer 2019. The deadline to respond is Friday 29 March.
Take the online survey
NHS Long-term Plan
The King’s Fund has published an explanation of the NHS long-term plan setting out the main commitments and giving their view on what they may mean, highlighting the opportunities and challenges for the health and care system as the plan is put into practice.
Go to the Kings Fund ‘NHS long term plan explained’
Local Healthwatch will be talking to people about how the plan can be implemented in their area. Look out for more information soon.
Everyday is different when you care
North Tyneside providers are supporting the ‘Everyday is different’ national campaign telling people more about working in social care. You can find information about job roles and take a short quiz to find out what roles may be right for you.
Information about the campaign