Reporting on mental health crisis support
- waiting times and accessing crisis support
- a good level of support once people had accessed services
- the discharge process being disjointed and self-led.
Go to our summary report ‘Supporting people in crisis’
Go to the full report and more information about our work on mental health
Your voices on film
Experiences of mental health services
- accessing mental health services
- support networks
- experience of mental health care and treatment
- staff attitudes and approaches
Finding support in North Tyneside
Mental health support groups
Have your say on health and social care
What matters to you? Healthwatch survey
Tell us about local health and social care services, what’s good and what could be better by completing our short survey.
It will take 5 to 10 mins to complete and you could win £25 of high street vouchers.
Share our survey
If you know someone who would like to complete our survey but does not have access to the internet you can ask us for a printed survey by calling 0191 263 5321 or email firstname.lastname@example.org
Closing date – 6 December
Out and about with Healthwatch
Look out for our Healthwatch stall – talk to us about your care and find information on services:
- Saturday 1 December from 11 to 4 at Linskill Centre Winter Wonderland
- Wednesday 5 December from 9 to 11 at Wallsend Library
- Saturday 8 December from 11 to 3 at Meadow Well Connected Christmas Fair
- Friday 14 December from 9.30 to 11.30 at North Shields Library
Northumbria Emergency Care Hospital
We are talking to patients about their experiences of the Emergency Department and why they are choosing to use this service.
Healthwatch North Tyneside and Healthwatch Northumberland will be talking to patients at the hospital until the end of this week. We will share a summary of the responses with Northumbria Healthcare NHS Foundation Trust and use the information to help understand what is working well and what can be done differently.
If you have used services at the Northumbria Hospital and would like to give some feedback on your experience please go to our online feedback centre here
Hearing the views of young people
- What are the most effective ways for health care commissioners and service providers to communicate with ‘seldom heard’ young people?
- What do young people see as their own health priorities?
News and resources
Latest reports from the CQC
- Park Parade Surgery – rated good – read the report
- Allcare Community Services – rated inadequate – read the report
- Howdon Care Centre – rated good – read the report
- Princes Court nursing home – rated good – read the report
- Killingworth Health Centre – focused inspection following a change of provider – read the report
To share your experiences of local services go to our online feedback centre
Help develop NICE guidelines for young people
- A parent, guardian, or unpaid carer of a baby who has used NHS services sometime in the last 2 years
- Two young people between the ages of 16 and 18 who have used NHS services sometime in the last 2 years.
Carers Rights Day
Download a poster advertising Carer’s Right Day events
Go to North Tyneside Carers Centre website
A time to talk Christmas Fayre
Download a poster advertising the fayre