We just wanted to let you know that our helpline is up and running again and draw your attention to the possible impact of proposed ‘call before you walk’ access to A&E services.
We hope you’re plodding on in a manageable way and that we will be able to bring more useful service updates very soon.
With best wishes
All at Self injury Support
UK-WIDE WOMEN’S SELF INJURY HELPLINE RE-OPEN
We’re really pleased to announce that we are able to re-open our UK-wide self harm helpline for women and girls offering non-judgemental compassionate support from 7-9.30pm on Wednesday and Thursday evenings from 22nd July 2020.
After a four month closure we are incredibly happy to announce that the UK-wide CASS Women’s Self injury Support Helpline is open again on Wednesday and Thursday evenings from 7-9.30pm on 0808 800 8088.
Although we were able to keep our text, email and webchat services running remotely, our phone service has been more tricky to run, for both technical and confidentiality reasons. But with the easing of some lockdown measures and our shiny new office risk assessment we are able to take calls again from Wednesday 22nd July at 7pm.
SHARE YOUR VIEWS ON THE IMPACT OF ‘CALL BEFORE YOU WALK’ FOR PEOPLE WHO NEED SELF HARM TREATMENT
The NHS in England and Wales is considering using a ‘call before you walk’ approach to attending A&E over the winter to try and reduce pressures on A&E.
What has been suggested is:
a “triage point” such as NHS 111 should be available for patients needing urgent treatment and be able to book access to primary care, urgent treatment centres or same-day emergency “hot clinics” staffed by specialists.
We have been contacted by some people who attend A&E for self-harm treatment to say they have concerns about this approach and we would like to gather more views so that we can feed them back to policy makers in this area.
We can talk to policy makers about how this will impact on people who need self-harm treatment and how to make sure they get the treatment they need.
Support for women and girls, resources and training for all
Tuesday to Thursday 7-9.30pm
Text: 07537 432 444 email: email@example.com or webchat via link on website
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