Tell us your care story This is an unprecedented time, due to the COVID-19 pandemic, which has affected all of us in ways we might not have anticipated. It has also affected our health and social care services. What are your experiences of services in Newcastle? This could be care received in a hospital, care…

Tell us your story Services have had to change the way they support you as they deal with COVID-19. What are your recent experiences of social care or health services in Newcastle? This could be care received in a hospital, care home, from a dentist or mental health services, to name but a few. Whatever…

Our priorities for 2020 – 2021 Earlier this year we asked you to help us choose our new work priorities from a shortlist of health and social care topics. The list was: Adult social care assessment process Carers’ assessments Interpreting services Reviews of social care support for people who are no longer in crisis Supporting…

What health and social care services matter to you? Please help us choose our work priorities for 2020—21 from a shortlist of health and social care topics. The list is: Adult social care assessment process Carers’ assessments Interpreting services Reviews of social care support for people who are no longer in crisis Supporting young people…

What areas should we focus on during 2020—21? Every year we ask for your help in choosing our work priorities from a shortlist of health and social care topics. The list for this year is: Adult social care assessment process Carers’ assessments Interpreting services Reviews of social care support for people who are no longer…

Healthwatch Practice Participation Group ForumSaturday 22 February, 10am to 12pm, Brunswick Methodist Church, Newcastle upon Tyne, NE1 7BJ We’re starting a Healthwatch Practice Participation Group Forum in February. This is open to all members of Practice Participation Groups (PPGs) in Newcastle and Gateshead. A PPG is a group of patients, carers and GP practice staff…

The Healthwatch Newcastle office will close for the holidays at 2pm on Tuesday 24 December and re-open on Monday 6 January. You can still call us during office hours over the holidays if you need information about any local health or social care service. You can also search, review and rate services any time at…

Mental health services for children and young people We launched our survey to gather experiences of mental health services in October. So far we’ve had 152 responses: 53 from Newcastle residents and 89 from Gateshead residents. Most responses have been from parents and carers. We’d like to hear from more people in Newcastle — particularly…