Hello from our new CEO My name is Yvonne Probert and I would like to introduce myself as the new CEO for Tell Us North, covering both Healthwatch Newcastle and Healthwatch Gateshead. I started on the 1st December and I’m getting settled in to my new role. My previous post was as Head of Charity…
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Join our team! Tell Us North is a community interest company (CIC) with three new roles supporting the delivery of the Healthwatch Gateshead and Healthwatch Newcastle contracts. Business and Governance Manager The Business and Governance Manager is responsible for the efficient management of day-to-day administration, finance and governance activities, working closely with the Chief Executive…
Read More Tell us your story – questionnaire We want to understand what services matter most to support your health, care and wellbeing. We also want to find out what the public, patients and carers would like us to look into further. This questionnaire is anonymous and closes on Friday 27 May. Completed questionnaires will be entered…
Read More Volunteering can help save lives! Volunteering with us can help develop skills, gain experience and make a difference. Volunteers play a vital role in helping people have their say on health and social care. Raj Nair from Heaton is one of our volunteers. He’s a teacher with a passion for healthcare and previously worked for…
Read More Domestic abuse in Newcastle Domestic abuse has a huge impact on families across Newcastle and there are concerns about the short- and long-term impacts of the COVID-19 pandemic. The Domestic Abuse Act 2021 introduced several changes to legislation, including that a child who sees, hears or experiences the effects of domestic abuse, and is related…
Read More COVID-19 impact in Newcastle Newcastle City Council is reminding us that it is important to remember that COVID-19 has not gone away. Regionally, case rates remain at a high level and community transmission of the virus continues. While thankfully hospital admissions are not as high as previously, there is a lot of pressure on key…
Read More We’re all ears! Have you used health, social care or wellbeing services recently? What works and what you would like to see improve? Your views matter, so please tell us about your experiences in our survey. We will share the results anonymously with service providers so that everyone receives the best possible care. Take our…
Read More Our Healthwatch priorities for 2021—22 Our role is to make sure that you are at the heart of health and social care services in Newcastle. We listen and make sure your voice is understood by the people planning and running our local services. Earlier this year, we asked for feedback from you on a shortlist…
Read More You say, we did Mr R told usMr R called us because he was having difficulties accessing medication for a personality disorder from his GP practice. We didWe encouraged Mr R to speak to the GP Practice Manager to discuss the issue. However, when Mr R tried this he could not get through to the…
Read More Meet our Healthwatch Stars! Congratulations to the following people and care services, which recently received our Healthwatch Star award: Sandra Hopkins at Denecroft Residential Care Home for keeping residents and staff safe during the pandemic. Quanfeng Evans at Allan Court Care Home for her care and positivity. Dr Loraine Kalra and team at the RVI…
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