The Healthwatch Newcastle office will close for the holidays at 1pm on Thursday 24 December and re-open on Monday 4 January. You can search, review and rate local services at any time on our website at http://tinyurl.com/Newcastle-feedback Don’t forget that NHS 111 is available 24 hours a day, 365 days a year when you need…
Read More Listen to us! Enjoy this newsletter on the go by downloading our podcast at soundcloud.com/healthwatch-newcastle Welcome, Siobhan! We’re delighted here at Healthwatch Newcastle to welcome our new Chief Executive, Siobhan O’Neil. Siobhan has worked in the voluntary and community sector for many years in Gateshead and Newcastle, and most recently at a mental health…
Read More Listen to us! Enjoy this newsletter on the go by downloading our podcast at soundcloud.com/healthwatch-newcastle Because we all care COVID-19 has affected all our lives and how we access all of our NHS and social care services. Services are doing everything they can to support you and your loved ones but they need our help…
Read More How have you coped with COVID-19 restrictions? During the pandemic period we have been keeping in regular contact with our Healthwatch Champions. Allan Robinson has been volunteering with us since 2014 and enjoys the face-to-face, interactive elements of our work. Allan has many interests but has had to adjust to life under COVID-19 restrictions. He…
Read More Dear Colleague We all care about our health and social care services. That’s why we’re asking you to support the new campaign we are participating in, alongside Healthwatch England and the Care Quality Commission — #BecauseWeAllCare. This encourages the public to share their experiences, both good and bad, to help improve services. As well as…
Read More Help health and social care services recover from COVID-19 Our NHS and social care services are doing everything they can to support you and your loved ones but they need our help to know how they can improve. New research from the Care Quality Commission and Healthwatch England shows that 57% of people in the…
Read More Update from our Project Manager Our Project Manager, Rachel Wilkins, has been focussing on the information we have received over the past few weeks. In particular, she has been looking at the data coming in via our latest survey ‘COVID-19: health and social care experiences in Newcastle and Gateshead’. Rachel is producing monthly reports summarising…
Read More Tell us your care story This is an unprecedented time, due to the COVID-19 pandemic, which has affected all of us in ways we might not have anticipated. It has also affected our health and social care services. What are your experiences of services in Newcastle? This could be care received in a hospital, care…
Read More Tell us your story Services have had to change the way they support you as they deal with COVID-19. What are your recent experiences of social care or health services in Newcastle? This could be care received in a hospital, care home, from a dentist or mental health services, to name but a few. Whatever…
Read More Our priorities for 2020 – 2021 Earlier this year we asked you to help us choose our new work priorities from a shortlist of health and social care topics. The list was: Adult social care assessment process Carers’ assessments Interpreting services Reviews of social care support for people who are no longer in crisis Supporting…
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