How have you coped with COVID-19 restrictions? During the pandemic period we have been keeping in regular contact with our Healthwatch Champions. Allan Robinson has been volunteering with us since 2014 and enjoys the face-to-face, interactive elements of our work. Allan has many interests but has had to adjust to life under COVID-19 restrictions. He…
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Have your say on health and care services during coronavirus Your views can help improve services We want to hear your views and feedback on your health and care experiences during the coronavirus outbreak. As lockdown restrictions ease and NHS and other health and care services plan their delivery, we want to make sure local people’s…
Read More Help health and social care services recover from COVID-19 Our NHS and social care services are doing everything they can to support you and your loved ones but they need our help to know how they can improve. New research from the Care Quality Commission and Healthwatch England shows that 57% of people in the…
Read More Update from our Project Manager Our Project Manager, Rachel Wilkins, has been focussing on the information we have received over the past few weeks. In particular, she has been looking at the data coming in via our latest survey ‘COVID-19: health and social care experiences in Newcastle and Gateshead’. Rachel is producing monthly reports summarising…
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North Tyneside Carers’ Centre has teamed up with Carers UK to give carers in North Tyneside access to a wide range of digital tools and essential resources that may help make their caring situation easier. These include e-learning modules and factsheets on health, finances and wellbeing. Read more here
Read More Tell us your care story This is an unprecedented time, due to the COVID-19 pandemic, which has affected all of us in ways we might not have anticipated. It has also affected our health and social care services. What are your experiences of services in Newcastle? This could be care received in a hospital, care…
Read More Your experiences during coronavirus We want to hear your experiences of health and care services during the outbreak of coronavirus.NHS and care services are starting to develop plans for how they can open up again and deliver more services whilst social distancing and other coronavirus restrictions are in place. We want to ensure that local…
Read More Tell us your story Services have had to change the way they support you as they deal with COVID-19. What are your recent experiences of social care or health services in Newcastle? This could be care received in a hospital, care home, from a dentist or mental health services, to name but a few. Whatever…
Read More GP services – now and tomorrow We want to know your views about how GP services are delivered now and into the future GP services have changed in response to coronavirus. Based on a clinical assessment or triage of the health issue, most people are now talking to a healthcare professional on the phone or…
Read More Our priorities for 2020 – 2021 Earlier this year we asked you to help us choose our new work priorities from a shortlist of health and social care topics. The list was: Adult social care assessment process Carers’ assessments Interpreting services Reviews of social care support for people who are no longer in crisis Supporting…
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