Service Changes Information Hub We are working hard to bring you all the updates and changes to NHS, social care and community services due to Coronavirus. To make things easier, our online Service Changes Information Hub brings together the rapidly changing information about local services into one easy to access place. The hub includes information…
Read More Thank you for doing our Healthwatch survey Our ‘What matters to you?’ annual survey is now closed. Thank you to everyone who completed our survey and congratulations to our prize draw winner, Megan Sanderson from Preston Grange. Over 600 residents and users of health and social care services in North Tyneside completed the survey. We…
Read More Health and care survey extended to 3 February There’s still time to do our annual health and social care surveyWe want to celebrate services which provide excellent care and find out where improvements might be needed. To do this, we need your feedback. Complete our short online survey and you can enter our free £25 prize…
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Our Healthwatch survey – what matters to you? If you live in North Tyneside or use North Tyneside services then we want to hear from you. Please complete our annual survey and tell us: how easy services are to use what works, if staff are staff helpful, if you got the care you needed what could be…
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Dear all As you are aware over the last year, HWNT have been working on a project exploring people’s experiences of mental health crisis support. Supporting people in crisis is a detailed research report into people’s experiences of mental health crisis support in North Tyneside. We have heard from 215 service users, carers and staff…
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Dear all People have told us that they find it difficult to know where to go for support with their mental health needs. To help people easily access the support they need, we have published a short guide of support groups and services in North Tyneside that support people’s mental health. This guide was developed…
Read More Download Healthwatch North Tyneside’s Report ‘People’s experience of mental health services in North Tyneside’ here. We would like to thank all those who took part in our project and shared their experience. We would also like to thank North Tyneside Council, North Tyneside Clinical Commissioning Group, NTW and Northumbria Trusts for their responses to our recommendations….
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